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Return, Refund & Exchange Policy

Our Exchange Policy

At minimarvel, we are pleased to offer a one-time exchange for your purchased product for a different size only. If we are unable to exchange the item due to product or size being out of stock, you will receive store credit. To initiate an exchange, please WhatsApp us a picture of the product and the invoice at +91 70163 53002.

Our Return Policy

At minimarvel, we offer a money-back guarantee in the form of store credit if you are not satisfied with your shopping. To initiate a return, please WhatsApp us a picture of the product and the invoice at +91 70163 53002.

Please note that returns must be reported within 3 days of receiving the product. Returns requested after 3 days will not be processed.

Additionally, when initiating a return, you must provide a valid reason and send a photo of the item to support your request.

Our Cancellation Policy

Cancellations are only accepted within 24 hours of placing your order if it has not been dispatched already. After 24 hours, cancellations will not be accepted.

In case there is an order cancellation, please do so before it is shipped. Once the product is shipped it can not be cancelled using our website.

Note:

  • The customer is responsible for the to-and-fro shipping cost in all return, exchange, or cancellation cases.
  • The refund process will take 8-10 working days (excluding Saturdays, Sundays, and holidays).
  • Exchanges/store credit will only be processed after the product passes the quality check.

Eligibility Criteria:

  • We accept returns/exchanges for items within 7 days from the delivery date.
  • The items must be in original condition, unwashed, unaltered, unworn, and in the same packaging along with the product tags and proof of purchase from minimarvel.com.
  • No used products will be exchanged. If a product is received with broken packaging or damage, the exchange is not guaranteed.
  • You may only exchange the product for a Different Size. If you want a different product, please choose the "Credit" return method.
  • Certain baby products cannot be exchanged due to hygiene reasons.
  • Items on Sale are not returnable or exchangeable.
  • Free gifts must be returned along with the product.
  • Internationally shipped items are not returnable or exchangeable.
  • Age is suggestive; please refer to the product dimensions/size chart.
  • There will be no cash refund for COD orders, and there will be no refund of shipping charges or COD fees.

Disclaimer: We reserve the right to refuse the returns of any products. The product color may vary slightly from the picture.

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